Terms

International shipping

In December 2021, we switched to using DHL for all of our international deliveries.

We are operating flat rate service shipping with prices detailed in the table below. Please note that these are subject to change as surcharges relating to fuel and other factors varies each month. These are set by DHL. We do not make any profit from shipping costs and in certain cases we subsidise them.

With DHL you are able to fully track your delivery and request changes to delivery time.

All transit times quoted are based on the time from dispatch, not from the time the order is placed. Typically we can pick and prepare international orders within 1-2 days, ready to be dispatched, but this can vary depending on the time of the month, how busy we are and if you ordered a sewing society kit or not.

Shipping to the EU

The prices quoted in the table below include all duties and taxes paid price as well as an admin fee, charged by DHL, for clearing customs in the UK and in the receiving country. This shipping charge ensures that you will receive your parcel quickly and smoothly without any additional charges to pay.

This can only happen when the order value is under €150 INCLUDING shipping charges. At the moment we are unable to process orders to the EU that are of a higher value than this due to the complications of additional customs and duty that needs to be paid to individual countries on orders over this value.

Shipping to the USA

We are now able to offer free shipping to the USA for orders over £200 GBP using the DHL Express service. This will automatically be applied when you checkout and enter a USA delivery address at checkout. Orders under this value will be charged at a flat rate as detailed in the table below.

Shipping to Australia

We are now able to offer free shipping to Australia for orders over £220 GBP using the DHL Express service. This will automatically be applied when you checkout and enter an Australian delivery address at checkout. Orders under this value will be charged at a flat rate as detailed in the table below.

DestinationServiceTransit TimePrice
Ireland, Netherlands, France, Germany - Orders Under £85DHL Economy 2-3 days from dispatch£33 (all customs clearance fees included)
Rest of Europe - Orders Under £85DHL Economy2-5 days from dispatch£36 (all customs clearance fees included)
USA - Orders Under £200DHL Express1-2 days from dispatch£39
USA - Orders Over £200DHL Express1-2 days from dispatchFREE
CanadaDHL Express1-2 days from dispatch£50
Australia - Orders Under £220DHL Express3 days from dispatch£46
Australia - Orders Over £220DHL Express3 days from dispatchFREE
China, Japan, South Korea, South Africa, New ZealandDHL Express2 days from dispatch£60
UAEDHL Express2 days from dispatch£60
Rest of the WorldDHL Express2-5 days from dispatch£79