Terms

International shipping

Due to new VAT rules that changed on 1st July 2021, we have temporarily suspended shipping to EU countries. This decision was not taken lightly and we are really sorry that we have had to do this. We are working on a solution but at present we do not have a set time frame for when shipping to the EU will recommence. We sincerely apologise for any inconvenience caused.

For all orders placed from Monday 24th May 2021 we have established a new accounting system that means when customers input their shipping address as a country out-with the UK (or Jersey or Guernsey), the price of UK VAT will be removed from the transaction on qualifying products.

We have recently switched to a flat rate service for all international orders, regardless of size or weight. We use the UPS standard service that aims to deliver within 5-7 working days depending on what part of the world you are in, once the order has been dispatched. It is a fully tracked service and requires a signature on delivery.

All international orders will have customs paper work prepared with the items included in the delivery and their HS (customs codes) noted to ensure as smooth a delivery as possible into the receiving country.

Please note that some addresses are subject to a £21 additional fee if they are classed as a remote destination by UPS. In the instance that your address fits into this category, we may email you a link to pay the additional charge, or the UPS courier may charge you upon delivery of your parcel.

There may additional fees charged by UPS for clearing your order through customs on entry to your country when your order arrives in your country, you will be due to pay any customs and taxes that your own country apply to imports.

This varies from country to country, please check your own government rules and regulations regarding imports for what charges you can expect.

Guthrie & Ghani Ltd are not liable for any additional charges and taxes you may encounter so place consider this when placing an order.

The flat rate shipping prices are as follows.

There is a choice between how much insurance cover you have, depending on the value of your order.

The first price listed covers up to an order value of £60, the second price listed covers up to an order value of £1000.

USA £39 or £44

Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland - £16 or £21

Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Monaco, Poland, Portugal, Romania, Slovenia, Slovakia, Sweden, Spain, Vatican City - £19 or £24

Andorra, Guernsey, Jersey, Norway, San Marino, Switzerland, Turkey, Albania, Belarus, Bosnia and Herzegovina, Faroe Island, Gibraltar, Greenland, Iceland, Kosovo, Macedonia, Moldova, Montenegro, Russia, Ukraine - £33.50 or £38.50

China, Hong Kong, Japan, UAE - £52 or £57

Other world wide destinations - £57 or £62