We are looking for a new Full Time Sales Assistant to join our growing team here at Guthrie & Ghani in Moseley, Birmingham. This is a full time (40 hours – 5 days a week) permanent position, subject to a probationary period. Salary will be dependent on skill level and past experience.
What we are looking for
A friendly, helpful and professional individual with previous customer service or retail experience, who is passionate and takes pride in inspiring customers to be creative too.
Product knowledge is key and we would expect you to have a good level of background knowledge of dressmaking, sewing, haberdashery, yarn related hobbies and fabric. You must be enthusiastic, motivated and show initiative to further increase your knowledge about our product range as it changes and develops over time.
An ambitious individual, driven by customer satisfaction with strong interpersonal and communication skills to deliver the most extraordinary customer experience to every customer, every time.
A team player that with works well with others to motivate and inspire their team members and supervise the day to day running of the shop. You should have excellent time management and organisational skills, the ability to work in a busy environment and be flexible to change.
As the Full Time Sales Assistant, your role will be to both support operational aspects of the branch such as stock management and replenishment and to ensure excellent customer service is delivered in store.
Key responsibilities will include:
Thrive as part of the team at Guthrie & Ghani and contribute ideas to new product ranges and visual merchandising
Maintain excellent communication skills with customers and other members of staff
Keep product displays immaculate and replenish merchandise when required
Serve customers and package purchases and orders
- Leading by example through delivering excellent customer service, offering specialised information and advice to customers to inspire them to be creative
- Managing the promotion of new products in store and online, you must be able to describe the stock that we sell, as part of your role will be to write descriptive copy for listing products online.
Managing stock and stock replenishment
Ensuring the successful day to day running of the store
Experience of using Photoshop or photo editing software and Illustrator
Experience using website software
Social Media Skills
How to apply
Please email firstname.lastname@example.org a covering letter explaining how you fulfill the essential requirements of the job and why you want to work with us, your CV detailing any relevant experience and contact details for two references.
The closing date for submissions is Thursday 2nd November 2017. If you have been selected to come for an interview we will contact you the following week. As we won’t be able to respond to all applicants, if you have not heard from us within this time unfortunately you haven’t been successful on this occasion.
Please note, for successful applicants:
The first interview/ screening process will take place on Wednesday 8th November 2017. This will either be done at the store if you are able to attend or via video call.
Formal interviews will then take place on Wednesday 15th November 2017 at the store. If you are successful during the first round, you will be invited to attend for this stage.